Managing property requires organization, sales and marketing skills, and team building, among many other things. You know full well that your job requires you to wear many hats. You also know that you cannot do it all yourself.

More appropriately, you shouldn’t even try to do it all yourself. Your primary job function is to provide awesome service to your tenants. You do that by hiring skilled people who can provide all the services that you and your tenants might need. Part of that team building activity is collecting service provider partners that you can count on, day in and day out, rain or shine.

It is that time of year, when we all reflect back on what we experienced in the past twelve months to determine what successes and failures we had. It is also that time when we look to the next twelve months to determine what we wish to accomplish. In that light, then, let’s talk about what went wrong in the past year as well as our goals for the next year.

It is important that we take stock of our accomplishments and failures over the course of the last year. We can learn from our successes and failures and make ourselves better property managers. Yes, you can learn from successes, not just failures, like conventional wisdom would suggest.